Virginia Ginsburg is a marketing executive, coach and blogger. Her company Accordion Marketing offers coaching/consulting and writing/design services, with a peculiarity: unlike several competitors, Virginia keeps an up-front pricing policy.
She publishes well-being tips for business owners at her blog Body>Mind>Business.
In our first 2009 interview, you will read Virginia’s thoughts on rejected advice, up-front prices and dealing with different types of clients.
- To which industries do your clients typically belong?
All types of industries, including medical devices, athletic socks, theatrical lighting, professional coaching & consulting, and many more.
I am a generalist trained to quickly understand the root problems of any company and apply proven techniques that will help them accomplish their goals. If a specialist is required, I am quick to help my clients find the right person to help.
- What do you do when your consulting clients reject your advice?
I try to understand the root of their rejection. Sometimes they have greater insight into their industry than I do, in which case I agree with their decision. Sometimes their rejection stems from being nervous about trying something new.
In marketing, there is no single best answer. Rather, we have many options to choose from, so my job is to help clients choose the options that best fit their objectives and their personal perception of what “works.”
- On your blog you say that “our business health is a reflection of our physical and mental health.” How often do you see business owners neglecting their own well-being?
All the time.
- What’s the difference between dealing with corporate marketing teams and small business owners?
The main difference is that when I’m dealing with a corporate marketing team I am working with people who already understand my language and the objectives I’m pursuing, thus, I can be more direct in my recommendations.
When working with a small business owner, I need to constantly check in to make sure that I am educating them as well as advising them on the best marketing strategies.
- How did you develop your proprietary Strategic Marketing Project Management System?
I developed it based on years of experience spent managing marketing teams and understanding how best to work efficiently and effectively.
- Why did you choose to state your prices up-front whereas so many companies prefer quoting projects on an individual basis?
I feel strongly that we are moving quickly into a transparent world in which the typical “smoke and mirror” sales tactics just don’t resonate with modern clients. Thus, I made the (scary) leap to publish my firm’s hourly rates in an effort to foster open communication with my clients.
Virginia, thank you for your answers!
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